Terms & Conditions

Last updated: 24 January 2026

Welcome to gentlereminderlabel.com (“we”, “us”, “our”). These Terms & Conditions govern your use of our website and all purchases made through our platform. By accessing or using our Services, you agree to be bound by these Terms.

1. Use of Our Website

You may use this website for lawful purposes only. You agree not to misuse or interfere with the website’s security, features, or functionality.

2. Products & Descriptions

We make every effort to display product colours, details, and information accurately. However, actual colours may vary slightly due to lighting and screen variations. Measurement variance may occur due to manual measurement.
We reserve the right to modify product details, pricing, or availability at any time without prior notice.

3. Orders & Payments

• Orders are confirmed only upon successful payment.
• We reserve the right to cancel or refuse any order if fraud or misuse is suspected.
• Prices listed are in Malaysian Ringgit (MYR) unless otherwise stated.

4. Shipping

Local and international shipping are available.
Shipping terms are described in our Shipping Policy.

5. Returns, Exchanges, & Refunds

We do not accept refunds or exchanges unless the item is defective or incorrect.
If an issue arises, please contact us promptly via email.
Full details are described in our Refund/Exchange Policy.

6. Account Registration

You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

7. Intellectual Property

All content on gentlereminderlabel.com—including logos, designs, images, text, and graphics—is owned by or licensed to us. You may not copy, reproduce, or redistribute any content without permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages related to the use of our website or products.

9. Privacy

Your use of our Services is also governed by our Privacy Policy.

10. Changes to Terms

We may update these Terms from time to time. Continued use of our website indicates acceptance of the updated Terms.

11. Contact Us

For questions about these Terms, contact us at:
WhatsApp: +60176183081

Instagram: gentlereminder_official

12. Promotion

CNY sale valid from 24 January 2026 to 14 February 2026. 

*Promotion excludes sale items. 

**Free shipping is applicable to Malaysia orders only. 

Gentle Reminder reserves the right to update these T&Cs without prior notice.